Execution Date & Maintenance Window: June 27, 2015 0002 - 0600 hrs EDT
Summary: Gazelle Communications will push an automatic firmware update to Cisco SPA5XX, SPA1XX, and Polycom VVX series phones. Phones will reboot and download the firmware upgrades at various intervals through the maintenance window. Typically the upgrade process will take 10 minutes or less, depending on the speed of the internet connection. The new firmware has undergone rigorous testing by our Engineering Team.
Start Date &Time: June 27, 2015 02:00 hrs EDT
End Date &Time: June 27, 2015 06:00 hrs EDT
Impact: As each phone is upgraded, it will be unable to place or receive calls for approximately 5-10 minutes.
Platforms Affected: Cisco SPA5XX, Cisco 1XX, Polycom VVX phones.
Fallback Plan: Diagnostics server will poll for successfull registration after the upgrade. If the monitoring server observes failed registrations, Gazelle will downgrade phones to the previous firmware version.
SPECIAL INSTRUCTIONS: n/a
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