Customer can not dial international long distance destinations ("011" + Country Code prior to dialing the number).
1. Due to VOIP routing of International calls, you may have to wait longer before you hear the phone ringing. Please wait a full 60 seconds before you hang up on an international call.
2. Check the International LD setting on customer's account.
Customer can not dial international long distance Cell destinations.
Below is an example of calls to Peru, but with most international destinations the format is the same. However, the dialed numbers are different.
- How to dial to Peru cellular: dialing format for calls to a cell phone: 011 + 51 + 9?? ??? ???
- For an explanation of how to dial other destinations, follow this link: